Business processes can be automated by creating workflows and applying them to records or allowing Total Enterprise CRM system to apply them automatically according to some pre-defined rules. The Workflow manager is a powerful feature that allows business processes and rules to be easily tailored inside Total Enterprise CRM system using an easily understood flow-chart system.
You can create a new workflow or edit any existing workflow by following these easy steps:
Step 1: Select 'Workflow'

On ribbon, click the "Admin" tab.
Under Workflows group, select "All Workflows".
Step 2: Select 'New'

Right click anywhere inside this window and from drop down menu, select "New"
Note:
You can also create a new workflow either by right-clicking on the workflow's grid and choosing "New" or by double clicking anywhere on blank area. You can also choose "New" command on quick-access toolbar.
Step 3: Create Workflow

Create the desired workflow and before closing give a name to this workflow.
Step 4: Click 'Save & Close'
When you have finished to enter all the desired info, to save this data, choose any one option on ribbon:
Save and Close: saves everything you have entered so far and closes the form
Save and New: saves everything you have entered so far and reopens a blank form for another entry.