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How do you add a new event?

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To create or edit an event, follow these steps.

 

Step 1: Select New event

 

 

Click the Marketing tab located on the ribbon.

 

Select New event in the Events group.

 

Note:

To edit an event, double-click that event in the grid, and then proceed to step 2.

 

Step 2: Complete the form

 

 

Tabs for events

The events form contains all relevant information broken down into several tabs. These tabs are located in the upper panel and include:

 

Event information: This contains general company information.
Address: This contains the address for the event.
Participants (for internal use): Which of your employees is involved in this marketing campaign? Enter any contact or employee registered as a system user.
Targets: At whom is the event targeted? If you’re doing an email-based event to existing contacts in your database, specify them.
Respondents: Flag the results of the event here (respondents are people who responded to your event, positively or negatively).
Sites: This contains the company's website name and address.
Email reporting: This is the report tab; that is, to check the results of campaign reporting and link reporting (eg how many emails are forwarded to friends, how many opened and unsubscribed).

 

Note:

The fields marked with a red asterisk (*) at the right end indicate that they are required fields; other fields can be left blank.

 

Interaction-history for events

At the bottom of the screen is a set of tables containing related records (only one type of records is present in one column). This table is called a 'grid'. This grid shows you the main details of the record ie who created it, when it was created, and its subject. To edit any record, double-click the record in the grid.

 

The grid located in the bottom panel stores the interaction-history, broken down into tabs. These tabs include:

 

activities - to view a list of all activities (eg meetings, calls, notes and projects) with the event
communications - to view a history of communication (eg email, fax, letter and SMS) associated with the event
documents - to view a list of all documents associated with the event.

 

Note:

There are two ways to use additional options under a grid:

 

Right-click inside that grid and choose an option from the context menu.
Click anywhere inside the grid and choose an available option from the Quick-access toolbar above the ribbon.

 

More actions for events

Controls on the ribbon allow you to carry out the following actions on the selected company.

 

For more details, visit the following links:

 

How do you add a note or attachment?

How do you add a project?

How do you add a new opportunity?

How do you schedule a call?

How do you schedule a meeting?

How do you add a task?

How do you merge email?

How do you merge fax?

How do you merge SMS?

How do you assign tags?

 

Note:

Since these options are on the company screen, the system assumes that if you create a note, project, email or any other action from this screen it is automatically related to the previously selected instance. This is consistent throughout the system to reduce unnecessary data entry.

 

Step 3: Save your data

When you have entered all your information under the appropriate tabs, save your data by choosing one of these options on the ribbon:

 

Save and close - saves everything you have entered so far and closes the form.
Save and new - saves everything you have entered so far and re-opens a blank form for another entry.