The system 'options' button in Total Enterprise CRM is used to customise and personalise your CRM.

To access it, click on the CRM button
and click options. A dialog box will appear, as shown below:

This dialog box contains a variety of tabs in the left-hand panel, as well as forms for these tabs in the right-hand panel. Select a suitable tab from the left-hand panel, and then customise it in the right-hand panel.