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2.6 Communication |
  
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2.6 Communication |
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Communication is a way of interacting with contact or company. In Total Enterprise CRM, communication may take the following forms:
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| • | fax |
| • | SMS |
| • | letter |
| • | target list. |
Email, fax, SMS and letter are familiar to everyone. A target list is a group of contacts, companies or leads that you have specified.