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How do you work with communications? |
  
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How do you work with communications? |
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The following table shows the menu structure for the Communication tab:
Group |
Command |
Action |
Messages |
All messages |
List of all messages stored in the system. |
My messages |
List of only those messages linked to your login name. |
|
Communications |
Send email |
Send an email to a desired company or contact. |
Send fax |
Send a fax to a desired company or contact. |
|
Send SMS |
Send an SMS to a desired company or contact. |
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Merge email |
Re-use an existing email. |
|
Merge fax |
Re-use an existing fax. |
|
Merge SMS |
Re-use an existing SMS. |
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Send letter |
Send a letter to a desired company or contact. |
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Merge letter |
Re-use an existing letter. |
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Templates |
New email template |
Create an email template for re-use. |
New fax template |
Create a fax template for re-use. |
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New SMS template |
Create a SMS template for re-use. |
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All email templates |
List of all email templates stored in the system. |
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All fax templates |
List of all fax templates stored in the system. |
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All SMS templates |
List of all SMS templates stored in the system. |
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New letter template |
Create a letter template for re-use. |
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All letter templates |
List of all letter templates stored in the system. |
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Target lists |
New target list |
Create a new target list. |
All target lists |
List of all target lists stored in the system. |
This section addresses the following questions:
| • | How do you view or edit already created messages? |
| • | How do you view messages associated with your account? |
| • | How do you send an email? |
| • | How do you send a fax? |
| • | How do you send an SMS? |
| • | How do you send a letter? |
| • | How do you merge email? |
| • | How do you merge fax? |
| • | How do you merge SMS? |
| • | How do you merge letter? |
| • | How do you create a new email template? |
| • | How do you create a new fax template? |
| • | How do you create a new SMS template? |
| • | How do you create a new letter template? |
| • | How do you view or edit existing email templates? |
| • | How do you view or edit existing fax templates? |
| • | How do you view or edit existing SMS templates? |
| • | How do you view or edit existing letter templates? |