Navigation:  »No topics above this level« 1 Introduction to Total Enterprise CRM

 

Most people who approach us to produce a custom-developed database have a common problem: they want to manage customer data but, as existing CRM systems can’t accommodate their requirements, they are obliged to embark on expensive, time-consuming custom development.

 

Our research has shown us that 80% of clients' needs are the same – that is, they all need CRM systems to manage customers – so why redevelop the 80% which already exists when it is only the 20% that needs to be customized to meet the unique requirements of specific businesses?

 

With this in mind, we developed Total Enterprise CRM, based on our experience in dealing with a variety of customers across a range of industries. Designed to give a high level of common off-the-shelf functions, it is also fast and easy to customize, and able to connect to other systems which helps automate business processes.

 

This section addresses the following questions: